Meet the Heart of Cornerstone: Your Office Dream Team

Cornerstone KC Office StaffAt Cornerstone Home Improvements, we believe every great project starts with a great conversation — and the women in this photo are the ones who make those conversations extraordinary.

From left to right, meet Paola UrtizMe’Shelle Bishop (our owner and fearless leader), and Michaela Thomas-Cook — the friendly voices you’re likely to hear when you call us. They’re more than just the front line of communication – they’re the backbone of everything we do.

Customer relationships are everything to us. Whether you’re reaching out for a window or door replacement estimate, a question about your siding project, or to schedule a consultation, our team treats every call with a personal touch and professional care.

  • Paola is known for her warm welcome and attention to detail, making every client feel like part of the family.
  • Me’Shelle, with years of experience and leadership, brings unmatched knowledge and a deep commitment to excellence in every interaction.
  • Michaela ensures that nothing falls through the cracks. She’s the calm voice and organized mind that keeps things running smoothly.

In an industry where automated systems and impersonal service are becoming the norm, we’re proud to offer something different — a real connection. When you call Cornerstone, you’re not dialing into a call center — you’re connecting with people who care.

We invite you to experience the Cornerstone difference. Call us today, and you’ll see just how much passion and professionalism goes into every project, from your first phone call to the final nail.

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